Returns & Exchanges
We want you to love your MCoBeauty products, but if you are not completely satisfied, we offer a 30-day return policy for items in their original, unopened condition. Please note that for hygiene reasons, we cannot accept returns on used or swatched makeup and skincare items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Pack Your Items
Carefully place the unused products in their original packaging to ensure they are protected during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely attach it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.